Why are we named Dash 9 IT?
In the Windows OS many applications can "hang up" and make your computer uneresponsive.
When I was in college, one of my classmates was answering a question of what the -9 parameter in Unix command line does for terminating a hung application. He said something along the lines of it is so powerful it will do what you are asking of it regardless of the defunct. So, kill -9 closes the app no matter what.
That is what we do here at Dash 9 IT Professionals, we are powerful in our expertise and tools to ensure we complete what is needed by our clients so they are not "hung up: on issues that impact efficiency of their employees using IT computers and devices to complete their daily tasks.